Todays the day that techies in the US get a chance to find out whether wearable tech has a future in the real world as Google release some of their super specs to paying customers.
Google Glass is officially still in development but for one day only, over 18’s in the US with a healthy bank balance, a little bit of luck (and the ability to fill in a form) can get their hands on a pair to find out for themselves what all the fuss is about.
Google have been really clever in creating a buzz about the giving people chance to pay handsomely to become part of what is basically a market research exercise, but aside from that, what can wearable tech bring to business and will it be changing the presentation landscape?
Technology journalist have had their hands on it for a little while now and the results of their endeavours range from enthusiastic to bemused and if nothing else it’s given us a great insight into their daily lives.
Currently concerns seem to centre less around functionality and more around looking a bit of an idiot when you wear them and the social reaction that they can provoke.
Socially the potential of the technology is controversial, anyone wearing them will (eventually) be able to record and/or live stream everything they see and use functionality such as face recognition to summon up all the web information that’s available on anyone they see. Google have not been shy in acknowledging that their glasses need to be worn responsibly for people to avoid becoming ‘Glassholes’.
At the moment it’s quite easy to spot wearers (unless they’re socialising with Star Trek extras in full make up) but we all know that Moore’s Law holds true throughout technology and it won’t be long before we can’t even tell who’s connected and who isn’t, especially if they swop the voice activation for optical tracking.
There’s no question that the functionality they will eventually provide can enhance the wearers experience it’s going to be in identifying when it is, and isn’t, appropriate to wear them that will provide the real challenges.
So what about business?
As we’ve discussed before the way people do business is changing, formal meetings have given way to informal conversations and deals are done without people ever meeting, but the one thing that remains the same is the trust needed to build business relationships. People do business with people, and the way those people interact makes a difference to the outcome.
We’ll all admit that the first thing we do when we hear from a potential customer is type their name and the name of their company into a search engine to find out more. Where are they based? What do they do? How big are they? What kind of culture do they have? These are all questions that will help us work more efficiently with them. But that search will occasionally throw up something else, a derogatory blog, disparaging review or a facebook image of them after one too many cocktails for example. And it might just be me, but sitting across the room from them while they do this through their glasses feels a bit raw, like a root canal without the anaesthetic. And if I’m doing the same there may well be an air of internet jousting that doesn’t feel like the basis for a great working relationship.
So far the whole thing feels a little alien and it should, because having access to vast swathes of information about everyone you meet and everything you see in real time is, if we’re honest, a little weird, we’re human beings and we rely on intangibles like instincts and experience to help us decide what and who we like.
But it’s not all big brother doom and gloom.
The ability to share your presentation (or more probably parts of it) with people as part of an organic conversation is important in modern business communication and with Google Glass you can do that, and although passing your specs to them reeks a little of primary school tomfoolery it’s certainly going to be something they remember.
And as the technology progresses there will be new ways to allow them access to your presentation, wifi transfer from your glasses to theirs for example. Or maybe one day your glasses will be able to project a 3D presentation onto a table top in the ubiquitous departure lounge and maybe (if you’re really lucky) no one will say Help me Obi-Wan Kanobi, you’re my only hope……
No one really knows where this technology will go and whether it will become the equivalent of a laserdisc or a smartphone, but here at Eyeful we’re always on the lookout for ways to help our customers present, and communicate, more effectively so you can be sure that we’ll be among the first to tap into its potential.